Warranty Policy

Thank you for purchasing our company's products. Our products undergo rigorous quality control to ensure product quality. To safeguard your interests, we provide a 2-year free warranty service for performance failures caused by non-human damage.

Note: The following cases are NOT covered by warranty:
• Malfunctions caused by unauthorized disassembly or modification of products.
• Malfunctions caused by accidental drop/hit/collision during use or handling.
• Malfunctions caused by not following the instructions in the operating manual.
• Malfunctions caused by lack of proper maintenance.

Shipping Info

1. Transportation policy
As a measuring instrument manufacturer, we are committed to providing our customers with efficient and reliable international transportation services. Our transportation policy is designed to meet the diverse needs of our customers worldwide.

2. Transportation Options
Standard Ocean Shipping: Estimated delivery within 7-35 business days.

3. Shipping Charges
Freight costs are calculated according to the destination and weight/volume of the product, and can be reflected in the quotation if required by the customer.

4. Order Tracking
Orders are easily tracked through the shipping company's website. Once your order is shipped, you will receive a confirmation email with tracking information.

5. Packaging Standards
Our products are packed in wooden crates to ensure safe transportation. Each package is carefully inspected to prevent damage during transportation.

6. Returns and Damage
Check our international return policy and guidelines for handling damaged products to ensure a satisfactory solution in all cases.

Please feel free to contact our dedicated international support team with any questions regarding international shipping, customs, or specific destination regulations.

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About FVLUOKY

Reliable, Accurate, and Smart Measurement Solutions